# Review suggestions and work

## Decide on a recap

Open a processed meeting from **Meetings**. **Recap** groups suggested updates, new topics, and actions so you can compare them with the work they affect.

When Chrona recognizes an action being discussed, it can update its last-discussed date without creating a suggestion if the discussion adds nothing new about that action. Repeated dismissed updates may be held back, and suggested topic notes may leave out sentences already recorded on the topic. Always check the meeting evidence.

1. Read the suggested change and the meeting evidence shown with it. Check that the suggestion belongs with the correct topic or action. If a note shows **Which topic?**, choose it and select an open topic. Suggested matches are marked **likely** when available. Select a topic before keeping the note, including when you reword it.
2. Review the wording, owner or assignee, and dates where those controls are offered. An action suggestion may already have the person named in the meeting selected. Keep saves that selection, so check, change, or clear it before keeping the action. Edit a suggestion before keeping it if it needs correction. A due date says when work should finish. **Next update** says when the team expects news. If a topic note offers a date marked **suggested**, select it to put it in the next-update field, then choose Keep to apply it. Keeping the note without selecting the suggested date leaves that date unapplied.
3. For a new topic, choose its lane, the group where it belongs. Actions shown under an unkept new topic become available for their own decisions after you keep the topic.
4. Read the decision button. **Keep** saves the decision in Chrona. On an already linked topic, it can also attempt the owner and due-date changes you keep. **Keep and save to Linear** or **Keep and save to Smartsheet** also attempts the named external save. The menu beside Keep lets you choose the offered destination for that decision.
5. To reject a suggestion, choose **Dismiss** and give the reason requested by the panel.

To put a suggested note on another open topic, choose **Use an existing topic…** on a new-topic card or **Change topic…** on a topic note. Find and select the topic, then write or check the note. Read the preview before keeping it: other waiting suggestions can move too, including suggestions from other meetings, and still need their own review. Read the keep button to check its destination.

An extracted action can be kept in Chrona without creating an issue or row elsewhere. The operations offered depend on the kind of work and its destination. [Connection limits](https://www.chronaactions.com/docs/connections) explain what can travel to each tool.

### Review suggested topic fields

Some topic suggestions show an **owner**, **due** date or **priority** from the meeting. A clearly matched owner, suggested due date and priority are filled in when they would change the topic. Check these values before keeping the suggestion, including any **replaces** label. You can change them or clear a suggested value to leave the topic's existing value unchanged. Clearing a suggestion does not remove an existing owner, date or priority.

If the owner asks **Which [name]?**, choose the right person. When offered, **Add [name]…** lets you add a person with their name and email. If no person is selected when you keep the suggestion, the topic's owner stays unchanged. **Keep** applies the remaining field changes to the topic in Chrona. On an already linked topic, keeping owner and due-date changes can also attempt to send them, including through a plain **Keep** button. Sending requires writing to be enabled and your own working connection. Priority stays in Chrona. Read the save result to check what reached the other tool.

## Check where the change landed

A kept suggestion is an accepted decision in Chrona. Read the outcome beside the item to confirm whether another tool received it. An expired connection, changed external record, unsupported field, or refused save can leave the work kept in Chrona while the other tool remains unchanged.

If the external record changed since Chrona last read it, Chrona refuses that write and refreshes its view. Review the current value before deciding again. If the outcome is uncertain, check the record in the other tool and reload Chrona before retrying. [Help](https://www.chronaactions.com/docs/help) covers these recovery steps.

Topic fields can save before the suggestion's approval finishes. If the card remains open after an error, some fields may already be saved in Chrona. Review the fields and the error before retrying the card, then check the external save result separately.

## Keep work moving in Work

**Work** brings topics and actions together. A topic is a piece of work your team discusses. An action is a commitment that can belong to a topic or stand on its own in the workstream. A topic has an owner. Actions can have assignees.

Open an item to review its updates and the controls available to you. You can change supported dates, status, wording, and assignments. If you have edit access, open a topic and choose **Priority** to change it. Priority stays in Chrona and is not sent to the connected work tool. For overdue work, **New due date** includes **Today**. Where offered, use **Mark done** or the connected tool's completion wording to mark finished work complete. Choose **All work** to browse beyond the **Needs an answer** view. Settled work appears under **Settled**. A topic's **Linear** or **Smartsheet** label opens its original record when a link is available. Linear labels also show the issue ID when available.

Work can need attention even when a meeting produces no new suggestion. **Needs an answer** brings together overdue work, missed next updates, status differences, and work due soon that has gone quiet. Open an item to check its saved updates, owner or assignee, and dates before following up. Use the action-review link for suggestions still waiting for **Keep** or **Dismiss**.

**Due soon** draws attention to work due within a week with no recorded discussion or activity for at least three days. A next-update date needs attention when it has arrived and no update has been recorded on or after that date. These indicators describe the saved work and dates. They do not establish why a person has not responded or guarantee that every missed commitment has been found.

When **Snooze** is offered, choose when the item should return for attention. Snoozing does not change its due date. Work paused or closed in a connected Linear project is grouped separately and is not compared with meetings while that project remains inactive.

If a complete tracker read no longer finds an item, it stops raising ordinary date and quiet-work indicators. You can find it in **All work**. After seven days, active items that are not snoozed appear in **Needs an answer**. Choose **Remove from Chrona** to open the dismissal panel.

### Rename a kept topic

If you have edit access, open a kept topic and choose **Name** to edit it. Press Enter or click outside the field to save. Escape cancels, and a blank name keeps the old name. Follow any connection prompt. Chrona saves the name first, then attempts to update the linked Linear issue or Smartsheet row. Check the outcome beside the topic. If the external name changed, review it before deciding again. Where offered, **Send the new name** retries the current name in Chrona. If the outcome is uncertain, check the external record and reload Chrona before retrying.

### Add an update by hand

If you have edit access, open a kept topic or action in **Work**. Select **+** beside **Updates**, write the news, and choose **Add update**. This saves the update in Chrona. For an item in a connected work tool, the same press also attempts to send it.

Smartsheet can receive the update as a note on an existing topic row when writing, the **Meeting note** column match, and your own connection are ready. Updates on Smartsheet actions and Linear items stay in Chrona. [Connection limits](https://www.chronaactions.com/docs/connections#what-each-connection-supports) explain these differences.

Read the result before adding the same update again. A message that it is already on the row means nothing new was added there. If the outcome is uncertain, check the external record and reload Chrona before deciding what to do next. Sent updates and updates whose send is uncertain may be locked against editing. Editing a hand-added update in Work does not resend it.

## Send meeting-prep emails

Before a meeting, you can ask the people assigned actions to update their work so the group has useful information to discuss. You choose what to include and when to send. You need edit access to the workstream, and email sending must be enabled for your environment. [Contact Chrona](mailto:contact@chronaactions.com) if you need help with setup.

1. In **Work**, select the envelope beside each action you want to include. Eligible actions are kept, assigned, active, and not snoozed.
2. Choose **Review and send**. Check the people and actions listed. Each person gets one email containing their selected actions, and replies come to you.
3. Choose **Send** with the displayed email count. Read the result to check whether emails were sent or failed. **Test mode: nothing was emailed** means no email went out; contact Chrona to arrange sending.

The email shows the selected work and links to **Your tasks**, where the recipient signs in to update it. Selection is shared across the workstream's reviewers. Check the current selection before sending, and coordinate with other reviewers to avoid sending the same request twice.

These are emails you send when you choose, rather than scheduled reminders. A failed send may require you to select the actions again before retrying.

## Add work by hand

If you have edit access, you can add work without waiting for a meeting suggestion. With Work grouped by lane, choose **+ Add a topic**, enter its name, choose a lane, and choose **Add**. You can select **New lane…** to name a new group. To add an action, open its topic, choose **+ Add an action**, enter the action name, and choose **Add** or press Enter.

You can also choose **+ Add a topic** or **+ Add an action** at the bottom of Recap. Enter the name and choose a lane for a topic. For an action, choose a topic or **Not under a topic**, then choose **Add**. Your Recap additions appear under **Added by you**. Work also offers **+ Add an action** at the bottom.

These additions are accepted work in Chrona. Adding them does not create a record in another tool. Review the item's available send controls if you want to save it externally.
